Shipping Policy

Processing Time

Orders are generally processed within 1–2 business days after confirmation.

Delivery Time

Estimated delivery time is 3–7 business days, depending on your location.

Remote locations may require additional time.

Shipping Charges

We currently offer Free Shipping across India unless otherwise stated.

Order Tracking

Once your order is shipped, you'll receive a tracking link via email or SMS.

Delays

Delivery timelines may be affected by weather conditions, courier delays, public holidays, or unforeseen events.

Incorrect Address

Customers are responsible for providing accurate shipping details. Urban Aurex is not responsible for delays or failed deliveries caused by incorrect address information.